Shipping Policy
Free Worldwide Shipping
We are pleased to offer Free Worldwide Shipping on all eligible orders. Shipping is free to destinations around the globe, and if any customs duties, import taxes, brokerage fees, or other government charges occur, they are included in our Free Worldwide Shipping service and will be covered by us.
Order Processing Time
Once your order is placed, we prepare it for shipment. Order processing typically takes 1–3 days before your package is handed to the carrier.
Estimated Delivery Time
After your order has shipped, delivery generally takes 2–5 days to arrive at your destination. Delivery times may vary depending on location, local postal services, and other factors beyond our control.
Tracking Your Order
Once your order ships, tracking information will be provided. Tracking updates typically begin appearing within 1–3 days after shipment. You will receive a tracking number via email that you can use to check your delivery status.
Shipping Destinations
Free Worldwide Shipping applies to eligible destinations during checkout. If your location has restrictions or limitations, details will be displayed at checkout.
Incorrect or Incomplete Addresses
Please ensure your shipping address is complete and accurate. If a package cannot be delivered due to an incorrect or incomplete address, we may contact you to confirm details. Delays may occur while we work to correct address issues.
Lost, Delayed, or Damaged Packages
In the rare event your package is lost, delayed significantly, or arrives damaged, please contact us as soon as possible at service@mailsenders.net. Provide your order number and any relevant details so that we can help investigate and assist.
Shipping Carriers
We work with trusted shipping partners to deliver your order. Specific carriers are selected based on your destination and shipping method. Carrier details will be provided with your tracking information.
Contact Information
If you have questions about your shipment or this Shipping Policy, please contact our customer support team at service@mailsenders.net. We’re here to help and will do our best to answer your questions.